Product design and build
I designed, built and now run MySignature, an email-signature product for South African teams. It gives teams a shared place to create signatures and manage brand fields, while each person still installs a copy in their email client.
The product controls and the installed signature are separate versions. Editing the first does not replace the second, so a changed signature must be copied again and updated in the mail app.
Evidence note: The product and setup screenshots come from public MySignature pages. I do not have verified analytics or research records for adoption, activation or business outcomes, so this case study makes no results claims. The next measurement pass would track creation, copying and installation, then test the handoff with users across email clients.
Start with a signature people can use
In MySignature, a person creates and reviews a signature before copying it into an email client. I made that copy step part of the visible product journey and connected it to the setup guidance, rather than treating installation as an afterthought.
This dashboard screenshot comes from the public Gmail setup guide. It shows the product instruction and copy action, not customer activity or a usage result.
Shared rules stop at the email client
Shared templates and lockable brand fields give teams clearer controls inside MySignature. Those controls do not silently replace a signature that someone has already pasted into Gmail or Outlook.
When a signature changes, that person needs to copy the updated version and replace the saved copy in their email client. The diagram explains this boundary; it is not a product screen.
Treat setup as part of the product
Email clients use different setup steps. The public guides walk people through Gmail and call out constraints, including that a formatted Gmail signature must be set up on the web rather than in the Android app. That last mile is part of the experience, not automatic rollout.
These are product-guide screenshots. They illustrate setup and do not stand in for user research or measured behaviour.
Product strategy, design systems, enterprise UX, and clear digital product delivery.
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